Resettlement Resources

Resettlement Support

Catholic Family Center     (585) 546-7220
Provides services in the area of refugee resettlement, immigration assistance, refugee employment services, and language services. Intensive services are provided for the first 90 days after arrival. Limited services are offered until five years post arrival.

Social Security Income

Talk with your PCP to find out if a social worker in the clinic can assist with this process. CFC and the other community based organizations can work with individuals on a case by case basis.

Employment Agencies

RochesterWorks     (585) 258-3500
Catholic Family Center     (585) 546-7220
CFC has employment counselors who will help complete applications, create resume, assist with interview process for the first five years of arrival into the US.
Rochester Rehabilitation     (585) 271-2520
Rochester Rehab has employment counselors who will help complete applications, create resume, assist with interview process for the first five years of arrival into the US. Rochester Rehabilitation also organizes job fairs and trainings throughout the year designed to address the needs of the refugee population.
VESID (Access VR- Adult Career and Continuing Education Services- Vocational Rehabilitation)
VESID offers employment services for individuals with disabilities. Contact to apply for services.

English Language learning Programs

Community-based Volunteer Organizations:
Mary’s Place     (585) 270-8026
Offers beginner, intermediate and advance level English classes.
Maplewood Library     (585) 428-8220
Offers ESL classes Monday-Friday 11:30am – 1pm and Saturday 10am –noon.
Mercy Bridges     (585) 288-2170 ext. 121
Provides basic literacy services and English as a second language for adults eighteen years of age or older. They offer one on one tutoring and are able to meet students in public settings that are nearby their homes. They also offer the students an opportunity to customize their learning.
Refugees Helping Refugees     (585) 563-7747
Offers English classes for young children and adults.  Also provides after school and summer programs.
Saint’s Place     (585) 385-6860
Offers a tutoring program to support school-age children and adults that are new to the country.  Volunteers work one-on-one with the refugees once a week to help them with English, as well as any school subject that they may need assistance with.

Non-Profit Organizations offering structured courses including vocational training and job placement:
OACES     (585) 262-8000
Offers ESL beginners to advanced speakers. Day/evening classes are offered.  Instructions are tailored to the client’s need, including those who are preparing to enter the workforce or seeking higher learning.
Rochester Educational Opportunity Center (REOC)     (585) 232-2730
BOCES     (585) 473-7490
ESL for all levels of English classes (ie, reading, writing, listening, and US civics and culture).
Monroe Community College (MCC)     (585) 292-2000
Offers a wide variety of associate degrees and career programs. They also have a  2+2 program for students interested in transferring on to get their bachelors degree. International and refugee students may contact Don Beech for more info.

Emergency Services

Home Energy Assistance Program (HEAP) Heat Assistance     (800) 342-3009
A federal grant program that assists income eligible households in paying for energy costs as long as funds are available.
Monroe County Department of Human Services (DHS)
Offers food stamps and cash assistance. To apply online for benefits (or to check eligibility) go to
*CFC and other community based organizations can provide assistance for individuals on a case by case basis.
WIC     (585) 753-4942
The Special Supplemental Nutrition Program for Women, Infants and Children (WIC) offers nutrition education, breastfeeding support, referrals and a variety of nutritious foods to low-income pregnant, breastfeeding or postpartum women, infants and children up to age five to promote and support good health.
No One Left Behind     (585) 721-3211     Email at:
A non-profit organization that works solely with Special Immigrant Visa (SIV) holders from Iraq and Afghanistan.

Community Based Volunteer Organizations

Mary’s Place     (585) 270-8026
Refugees Helping Refugees     (585) 563-7747
Saint’s Place     (585) 385-6860
Women’s International Network (WIN)    Email at:

Immigration Assistance

Immigration assistance is available through Catholic Family Center, Mary’s Place, Refugees Helping Refugees, and Legal Aid Society. Contact the individual agency for criteria and eligibility.

Family Reunification services are available through Catholic Family Center.