Medical Resources

Medical Insurance Services

For patients of Rochester Regional Health System:

Rochester Regional Health System has Financial Case Managers who can assist patients with the application process. If patients don’t qualify for Medicaid or another affordable health care plan, financial case managers can check eligibility for getting RPCN grant assistance. Patients can ask about talking with a financial case manager during medical visits. To contact them directly, please call customer service at (585) 922-1001.

For patients from all other health systems:
Trillium Health     (585) 210-4143
LawNY     (585) 325-2520

Emergency Services

St. Joseph’s Neighborhood Center    (585) 325-5260
St. Joseph’s Neighborhood Center provides comprehensive health care, counseling, and social work services to individuals and families who lack access to health insurance.


Medical Answering Service     (866) 932-7740
Contact via the website or phone number to schedule, cancel, or inquire about Medicaid transportation services.

Home Care

Patients needing home care services should contact their medical provider directly to make an appointment to discuss options for home care services.

Dental Care

Monroe Community College Dental Hygiene Clinic     (585) 292-2045

The MCC Dental Clinic offers free dental cleanings and other services for people 62+ or with Medicaid. The Clinic offers very low-cost services for others.

Seasonal Flu Information

CDC Seasonal Flu Resources

Centers for Disease Control and Prevention seasonal flu documents were developed as a result of focus groups and educational sessions conducted with refugees in their native languages. The materials are designed to improve knowledge of seasonal flu in refugee populations; thus they are written in the native languages of refugee populations commonly resettled in the United States. All four documents are tailored for low literacy populations by using minimal text and using visual cues to portray seasonal flu information. Documents are available in 12 different languages.